ECMZ Return Policy
All ECMZ sales are final. If you are not satisfied with your purchase for any reason, please contact us and we will use reasonable efforts to satisfy concerns. If your item arrives broken or damaged, please contact us at Mason.Arora15@gmail,com within 7 business days from date of arrival, photos of package and damaged item and we will contact you within three business days in order to refund, replace or adjust your item. Any claims of damaged product made after 7 business days of arrival will not be considered for adjustment or replacement.
Any products broken during installation or after initial use will not be considered for refund.
Should we move forward with refund for a product that arrives damaged, we will need 14 days to process your return and assess it for eligibility. After it has been accepted, we will send you an email and your refund should be in your account within 7 to 14 days depending on your bank.